Head of HRBP and People Ops (Bellevue)


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Most companies call the one organization dedicated to people – Human Resources.  But at OfferUp the People Team are people and career enablers.  We have identified a new role – Head of PEBP/HRBP and People Ops –  to drive programs and people strategies that directly improve our employee experience throughout their entire career at OfferUp. We want to ensure we continue to grow our inclusive environment where people can thrive with their authentic selves.  

About the Role:

Our Head of People Business Partners and People Ops manages the HRBP and People Ops teams to create the talent strategy, workforce plan and people development roadmap across OfferUp. You will own a customer group as well as  partner with, coach and advise Leaders to build their leadership capability to support our strategies, develop our talent and achieve important outcomes. This role is also expected to take leadership roles on OU-wide People programs and related project teams. You will report to the chief people and diversity officer. 

Responsibilities: 

  • Talent Strategy: You will design a comprehensive talent strategy with executive management to ensure successful execution of our goals. Lead the People Ops team providing daily HR support of the business, and partner with the Centers of Excellence (COE’s) that comprise our Talent Acquisition and Employee Experience Teams. 
  • Change Management: You will coach leaders on planning and communications related to change management programs, and working through organizational design to promote role clarity at the individual and team level. Determine and guide/organize complex change plans for client group(s). Orchestrate full circle review of change impact to ensure change acceptance. Communicate changes and potential impact to wider group of members outside of client group. 
  • Talent and Workforce Planning solutions: You will Lead effort to identify potential successors for important roles and leadership positions. Establish clarity about important roles and develop strategies to address retention risks and skill gaps.  Involved in selection of our talent. Provide direct mentoring of several high potentials. 
  • Culture and Employee Experience: You will help establish and foster OU culture by partnering with the employee experience team to improve programs, diagnostics, and related training engagements, to develop OUs overall capability to foster an inclusive, collaborative, fun and fair workplace.  Work with the leadership team to ensure employees’ clarity about our vision and help to build a culture of passion for our mission. 
    • Demonstrated ability, with compensation partner, to develop recommendations on compensation. Understand concepts of unvested equity and vesting timelines as it relates to compensation. 
    • Organizational Effectiveness: You will identify gaps hindering achievement of outcomes and ensure business is focused on solving issues. Guide increasingly complex plans to improve organization effectiveness. 
    • Workforce Analytics and Technology: You will identify important metrics to assess and diagnose the health of the organization. Educate leadership on headcount planning and related metrics (e.g. span-of-control). Apply knowledge of HR metrics and use data from multiple tools to assess and influence / guide our decisions. 

About you: (All OfferUp employees are required to receive full Covid-19 vaccinations, per CDC guidelines. OfferUp will review accommodation requests due to a medical reason, or because of a sincerely held religious belief.)

  • You have 12 or more years of progressive success as a senior strategic HRBP leader with People Ops experience that covers the HRIS, compensation, benefits and reporting. 
  • A leader who operates within the gray and believes in guidelines vs policies. 
  • A knowledge leader, with demonstrated mastery in organizational development, change leadership, and overall talent management. 
  • Excellent change management skills – able to methodically work through complex problems, set priorities, build commitments and achieve on time impactful results. 
  • A business leader, who is equally a builder of HR solutions based on HR best practices, as well as, an astute business member who employs solutions that affect performance. 
  • Able to balance compassion and toughness in coaching others. 
  • You are passionate for creating inclusive organizations, driving transformation and helping culture be a competitive advantage.
  • You are a builder/fixer and can change priorities on a dime as needed.

About OfferUp:

OfferUp is dedicated to changing the way people buy and sell in their communities. As the largest mobile marketplace for local buyers and sellers in the U.S., the company offers iOS and Android apps that make selling an item as easy as snapping a picture from your mobile device. Founded in April 2011, OfferUp is reinventing local commerce by helping consumers uncover value through simplicity and trust. In 2020, OfferUp combined with letgo to reach more than 20M monthly users.

More About OfferUp At a Glance

  • #2 U.S. shopping app in Q1 of ‘21, Top 5 in App Store and Google Play Store for three years.
  • 100M+ Downloads, 20M+ monthly users
  • 56M People used OfferUp last year (1 in 4 people over the age of 14)
  • OfferUp works directly with nearly 2,000 US law enforcement agencies to build trust in local communities by creating safe in-person locations for OfferUp transactions.
  • Billions of dollars worth of transactions are facilitated via the OfferUp marketplace every month

OfferUp is changing the way people buy and sell locally, and we’ve built a dynamic team to do it. To learn more about what it’s like to work at OfferUp, check out our blog: https://blog.offerup.com

OfferUp provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, OfferUp complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

OfferUp expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of OfferUp’s employees to perform their job duties may result in discipline up to and including discharge.

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