In a year of rising costs and everyday uncertainty, more people are turning to those around them for support—whether that’s a close friend, a helpful neighbor, or someone in the community who makes daily life a little easier. At OfferUp, we see that spirit in action every day in our marketplace.
This year, we’re honoring the small acts that add up to something big: true neighborliness. To spotlight where those moments show up the most, we analyzed buyer and seller ratings and listing activity from millions of users across six key attributes: communicativeness, friendliness, generosity, honesty, punctuality, and reliability. The result? Our 2025 Good Neighbor Index—a snapshot of the most community-minded cities and states in America.
On the state level, Washington claims the title of America’s Most Neighborly State. Following closely in its footsteps, Hawaii comes in at No. 2, followed by Colorado, California, and Ohio, proving that the spirit of generosity and connection thrives from coast to coast. Rounding out the top 10 are Massachusetts, New Mexico, Illinois, Oklahoma, and the District of Columbia.
We see natural correlations between our top cities and top states: Seattle claims the title of America’s Most Neighborly City, followed by San Francisco, Salt Lake City, Minneapolis, and Hawaii's major metros (counted as a single market in our analysis). Denver, St. Louis, Los Angeles, Charlotte, and Nashville complete the list.
Whether or not your city or state made the list, we know neighborliness is everywhere. It lives in the little things: showing up on time, sharing something for free, giving someone a fair deal. It’s what makes OfferUp work—and what makes local communities stronger.
To all those who carry community spirit in its many forms: We appreciate you. And we’re proud to be your platform.
Methodology
OfferUp’s 2025 Good Neighbor Index analyzed internal data from OfferUp’s community of more than 40 million yearly users to determine the most neighborly cities and states in America. The data analyzed spans from April 2024 to March 2025. OfferUp facilitates millions of meet-ups and sales per year, and after each, both buyers and sellers can rate the quality of their experiences. OfferUp analyzed data across buyer/seller ratings of “communicative,” “friendly,” “item as described,” “on time” and “reliable.” OfferUp defined neighborliness as the combination of these five qualities plus generosity, which was measured by the number of local free postings per capita. OfferUp grouped cities by their Designated Market Area (DMA). To calculate city and state rank, the six metrics were weighted equally and averaged for a composite category of “neighborliness.” Minimum usage and transaction thresholds were applied at the state and city level to ensure statistical relevance of the results. Collectively, the ratings activity of over 93% of OfferUp’s monthly active users are included by this methodology.